At Callisto Trading Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: This includes information such as your name, email address, phone number, and shipping or billing address. You may provide this information when you place an order, contact us, or sign up for newsletters or promotions.

• Payment Information: We may collect payment details necessary to process transactions, such as credit card or debit card information, though we do not store this sensitive data ourselves. All payment processing is handled securely by third-party services.

• Technical Information: This includes information about your browser, IP address, device, and usage patterns, which may be collected automatically through cookies and other tracking technologies.

• Order Information: Details of your transactions with us, such as products ordered, dates of purchase, and delivery information.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including delivery and customer service.

• To send order confirmations, invoices, and updates regarding your purchase.

• To communicate with you about promotions, offers, and news (if you have opted in to receive such communications).

• To improve our website, products, and services based on your feedback and browsing behavior.

• To comply with legal and regulatory obligations.

 

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Payment processors

• Shipping and delivery providers

• Email marketing platforms

• Web analytics services

These third-party service providers are only allowed to use your information for the purpose of performing the services we have contracted them for, and they are obligated to keep your data confidential.

We may also disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

 

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

 

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. While we take steps to protect your data, please understand that no method of transmission over the internet or electronic storage is 100% secure.

 

6. Your Rights

You have the right to access, update, or request deletion of the personal information we hold about you. If you would like to exercise these rights, please contact us using the contact details provided below.

You also have the right to opt out of marketing communications by following the unsubscribe instructions in any promotional email we send.

 

7. Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

 

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete it.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the effective date will be revised accordingly.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Callisto Trading Ltd
Email:callistotrade@mail.co.uk
Phone: 07572417948
Address: Eastcombe Farm,Rocky Lane,Northlew,Devon,EX20 3BR

By using our website, you consent to the terms of this Privacy Policy.

Please review and adapt this policy based on the specific requirements of your business or jurisdiction. You may want to consult a legal professional to ensure compliance with local data protection regulations, such as GDPR or CCPA.