Privacy Policy

Welcome to the website of Callisto Trading Ltd ("we", "us", or "our"). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, you should not use our website.

1. Acceptance of Terms

By accessing or using the Callisto Trading Ltd website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any applicable laws and regulations. We reserve the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will be posted on this page, and the effective date will be updated accordingly.

2. Use of Our Website

You agree to use our website solely for lawful purposes and in a manner consistent with all applicable laws, regulations, and ethical standards. You may not use our website for any fraudulent, illegal, or unauthorized activities, including but not limited to:

• Accessing or attempting to access parts of the website or services not intended for you

• Posting or transmitting content that is unlawful, defamatory, harmful, or offensive

• Interfering with or disrupting the website or its servers

3. Account Creation and Security

To access certain features or make purchases on our website, you may need to create an account. By doing so, you agree to provide accurate, up-to-date information and to maintain the security of your account details, including your username and password. You are responsible for all activities that occur under your account.

If you believe that your account has been compromised or that there has been unauthorized use of your account, you must immediately notify us.

4. Products and Orders

All products listed on our website are subject to availability. We make every effort to provide accurate descriptions and prices for our products, but errors may occur. In the event of an error in pricing or product availability, we reserve the right to cancel or modify your order. We will notify you if such an error has occurred.

When placing an order through our website, you agree to provide accurate and complete information, including payment and shipping details. By submitting an order, you are making an offer to purchase the products in accordance with the Terms outlined here. Your order will be confirmed once payment is processed and shipment is confirmed.

5. Pricing and Payment

All prices on our website are in [insert currency] and are subject to change without notice. The total cost of your order will include the price of the products, applicable taxes, and shipping fees. Payments are processed securely via third-party payment providers. We do not store your payment information.

By providing your payment information, you authorize us to charge the total order amount to your selected payment method.

6. Shipping and Delivery

We will process and ship orders in a timely manner, but we are not responsible for delays beyond our control, including issues caused by shipping carriers. Shipping fees will be calculated at checkout and are based on the destination and size of the order.

Please ensure that the delivery address you provide is accurate. If an order is returned due to an incorrect or incomplete address, we may charge additional fees for reshipping.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not satisfied with your order, please contact us within [insert time frame, e.g., 14 days] of receiving your items. We may offer a return or exchange on eligible items, provided they are in original condition and packaging. Please refer to our [insert return policy page link] for full details on how to initiate a return or exchange.

Refunds, when applicable, will be processed to the original payment method, minus any applicable fees or shipping charges.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Callisto Trading Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content from our website without our explicit written consent, except for personal, non-commercial use.

9. Limitation of Liability

To the fullest extent permitted by law, Callisto Trading Ltd will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, any errors in product descriptions, delays in delivery, or damages incurred during shipping. Our total liability to you will not exceed the amount you paid for the products in question.

10. Indemnity

You agree to indemnify and hold harmless Callisto Trading Ltd, its directors, officers, employees, agents, and affiliates from any claim, demand, loss, or damages, including reasonable legal fees, arising out of your use of our website, violation of these Terms, or infringement of any rights of a third party.

11. Governing Law

These Terms and your use of our website will be governed by and construed in accordance with the laws of [insert country or jurisdiction], without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [insert country or jurisdiction].

12. Changes to the Terms of Service

Callisto Trading Ltd reserves the right to modify, amend, or update these Terms at any time. We encourage you to review this page periodically to stay informed of any changes. By continuing to use our website after changes are posted, you agree to be bound by the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Callisto Trading Ltd

Email:callistotrade@mail.co.uk

Phone: 07572417948

Address: Eastcombe Farm,Rocky Lane,Northlew,Devon,EX20 3BR